Basic Functions
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Provide assistance and troubleshooting to users.
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Provide technical assistance to users who encounter hardware or software problems.
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Manage and resolve IT-related issues
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Research the user experience.
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Manage and maintain online communities, forums or social media groups to ensure a positive and safe environment.
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Help new users get started with the game by guiding them through the setup process.
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Ensure that products and services are accessible to users with disabilities.
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Identify and report problems and bugs in the software to improve its quality.
Desire Profile:
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Domain inlanguage Portuguese, in order to avoid writing errors.
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Communicative andPersuasive.
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Updated with trends and preferencesias of the players.
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At least 5 hours a day available for content production.
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Advanced English.
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Good interpersonal relationships.